Quality

As one of only a few South African contractors with ISO 9000 registration, RBS recognizes the importance of continuously improving all aspects of operations. Improving upon our practices and processes makes us more effective in providing quality construction services, which result in increased competitiveness in the marketplace and higher levels of customer satisfaction.

In compliance with our, quality group facilitates specific initiatives in the following areas:

ISO Registration
Working with our customers as second-party auditors, RBS has implemented the ISO 9000 quality system. Process teams streamline and document key procedures and conduct regular audits to ensure procedures are followed and kept current.

Continuous Improvement Process (CIP)
We realize that our competitive advantage is also your competitive advantage; therefore, we have established cross-functional teams to research, analyze and recommend improvement plans for targeted areas.

Training
At RBS, we emphasize BBE as a key to continuous improvement. Via classes held both at our headquarters and on-site, RBS employees are kept abreast of the latest developments in management, information systems and industry technology.

Quality Assurance / Quality Control
While RBS is committed to quality assurance and quality control in all aspects of our projects, code and/or customer requirements sometimes require special procedures. We are experienced in developing and implementing these BBE programs,